Terms and Conditions
Last updated: 23 June 2026
Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and CheerHit ("we", "us", or "our") governing your access to and use of the CheerHit website, web dashboard, and mobile app at https://www.cheerhit.com (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.
Eligibility
You must be at least 18 years of age to create an account and use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are under 18, you are not permitted to create an account or use the Service.
Description of Service
CheerHit is an operating system for cheerleading clubs. The Service provides club administrators and coaches with tools to manage rosters, check-ins, schedules, and a team feed, available through our web dashboard and mobile app.
Account Registration
To access certain features of the Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Club and Member Data
The Service allows you, as a club administrator or coach, to enter and manage information about your club's members and athletes, some of whom may be minors. You are responsible for the accuracy of this information and for obtaining all consents required (including parental or guardian consent for minors) before entering an individual's information into the Service. You agree that you have the authority to provide this information and that doing so does not violate the rights of any person or any applicable law.
Subscription and Payments
Subscription Plans
The Service is available through paid subscription plans. Current pricing is displayed on our pricing page. Prices may be subject to change, and any changes will be communicated to you in advance.
Free Trial
We offer a 14-day free trial for new subscribers. At the end of the free trial period, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends.
Auto-Renewal
All subscriptions automatically renew at the end of each billing period unless you cancel your subscription before the renewal date. You can manage and cancel your subscription through your account settings.
Payment Processing
Payments are processed through our third-party payment processor, Stripe. All payment terms are also subject to Stripe's terms and conditions.
Refunds
The 14-day free trial is your opportunity to evaluate the Service. Once a subscription charge has been made, payments are generally non-refundable, except where required by applicable law. You may cancel at any time through your account settings to avoid future charges. If you believe you have been charged in error, please contact us at contact@cheerhit.com.
User Content and Data
You may create and store content within the Service, such as rosters, schedules, check-in records, and team feed posts. You retain ownership of any content you create. By using the Service, you grant us a limited licence to store, process, and display your content solely for the purpose of providing the Service to you.
If you cancel your subscription or delete your account, your data will be retained for 30 days and then permanently deleted. During this retention period, you may contact us to request a copy of your data.
Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorised access to any part of the Service or its related systems
- Interfere with or disrupt the integrity or performance of the Service
- Use any automated means to access the Service without our express permission
- Reverse engineer, decompile, or disassemble any part of the Service
- Share your account credentials with others or allow others to access your account
- Enter or upload information about any person without the authority or consent required to do so
Intellectual Property
The Service, including its original content, features, and functionality, is owned by CheerHit and is protected by international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
Limitation of Liability
To the maximum extent permitted by applicable law, CheerHit shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:
- Your use or inability to use the Service
- Any unauthorised access to or use of our servers and any personal information stored therein
- Any other matter relating to the Service
Indemnification
You agree to indemnify, defend, and hold harmless CheerHit and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Service or your violation of these Terms.
Termination
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately. You may terminate your account at any time through your account settings.
Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through the Service prior to the changes becoming effective. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be submitted to the exclusive jurisdiction of the competent courts of France.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Contact Us
If you have any questions about these Terms, please contact us at:
- Email: contact@cheerhit.com
- Website: https://www.cheerhit.com